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User Friendly Operator

You can bank with us 24 hours a day
Via Touch-Tone™ Telephone: 785-232-2700

UFO is your connection to Kaw Valley Bank, giving you immediate access to the information you need most often. With UFO, you can quickly and easily:

• Make account balance inquiries.
• Determine the last five transactions on your account.
• Verify Social Security deposits as well as other electronic funds or ATM transactions.
• Verify interest paid and earned information during tax time.
• Obtain rate information.
• Transfer between accounts.

Using UFO

Before using Kaw Valley Bank's UFO, make sure you have your account number(s) handy. Please have your PIN available. The first time you call, your PIN will be the last four digits of your Social Security or Tax ID Number of the name that appears first on your account. You will then be instructed to change your PIN to a new four-digit number that only you know.

      1.  Call (785) 232-2700 from any Touch-Tone™ phone. Some phones have a tone or pulse button. Please make sure that your phone is on the tone mode.

      2.  Wait for the greeting, then follow the simple instructions given to you over the phone. You will be offered a series of menu selections from which to choose. To access these selections from the Opening Menu, simply press the corresponding number(s) on your telephone:

• Opening Menu
• Account Information and Funds Transfer Menu
• Checking and Money Market Information Menu
• Savings Information Menu
• Loan Information Menu
• Certificates of Deposit & I.R.A. Menu
• Transfer Funds Menu (From Account)
• Transfer Funds Menu (To Account)
• Rate Information Menu
• System Instructions Menu

Opening menu

For account information and funds transfer, press 1.
For rate and product information, press 2.
For instructions on how to use this system, press 3.
If you are not using a Touch-Tone™ phone, please hold for assistance.

Account Information and Funds Transfer Menu

To access these selections, simply press the corresponding number(s) on your telephone when prompted by Kaw Valley Bank's UFO:
For information on checking and money market accounts, press 1.
For information on savings accounts, press 2.
For information on loan accounts, press 3.
For information on Certificates of Deposit and Individual Retirement Accounts, press 4.
To transfer funds, press 5.
To return to the previous menu, press 8.
To repeat this menu, press 9.
To speak with a customer service representative, press 0.
If you wish to end this call, please hang up at anytime.

Checking and Money Market Information Menu

For your balance, press 1.
For previous account transactions, press 2.
For deposit information, press 3.
For specific transaction inquiry, press 4.
For inquiry by check number, press 1.
For inquiry by amount, press 2.
To return to the previous menu, press 8.
To repeat this menu, press 9.
To speak with a customer service representative, press 0.
For a list of insufficient items, press 5.
For interest information, press 6.
To change your PIN, press 7.
To return to the account selection menu, press 8.
To repeat this menu, press 9.
To speak with a customer service representative, press 0.
If you wish to end this call, please hang up at anytime.

Savings Information Menu

For your balance, press 1.
For previous account transactions, press 2.
For deposit information, press 3.
For inquiry by amount, press 4.
For interest information, press 5.
To change your PIN, press 7.
To return to the account selection menu, press 8.
To repeat this menu, press 9.
To speak with a customer service representative, press 0.
If you wish to end this call, please hang up at anytime.

Loan Information Menu

For your current loan balance, press 1.
For your payment amount, press 2.
For pay-off information, press 3.
For your last payment date, press 4.
For your next payment date, press 5.
For interest information, press 6.
To change your PIN, press 7.
To return to the account selection menu, press 8.
To repeat this menu, press 9.
To speak with a customer service representative, press 0.
If you wish to end this call, please hang up anytime.

Certificates of Deposit & I.R.A. Menu

For your balance, press 1.
For last interest paid, press 2.
For your next interest payment date, press 3.
For your maturity date, press 4.
For accrued interest, press 5.
For interest information, press 6.
To change your PIN, press 7.
To return to the account selection menu, press 8.
To repeat this menu, press 9.
To speak with a customer service representative, press 0.
If you wish to end this call, please hang up at anytime.

Transfer Funds Menu (From Account)

To transfer funds from a checking account, press 1.
To transfer funds from a savings account, press 2.
To return to the previous menu, press 8.
To repeat this menu, press 9.
To speak with a customer service representative, press 0.
If you wish to end this call, please hang up at anytime.

Transfer Funds Menu (To Account)

To transfer funds to a checking account, press 1.
To transfer funds to a savings account, press 2.
To return to the previous menu, press 8.
To repeat this menu, press 9.
To speak with a customer service representative, press 0.
If you wish to end this call, please hang up at anytime.

Rate Information Menu

For interest checking and savings rates, press 1.
For rates on Certificates of Deposit, press 2.
For rates on Money Market Accounts, press 3.
For rates on Individual Retirement Accounts, press 4.
For rates on consumer loan accounts, press 5.
To return to the previous menu, press 8.
To repeat this menu, press 9.
To speak with a customer service representative, press 0.
If you wish to end this call, please hang up at anytime.

System Instructions Menu

To access information you will need your account number and your four-digit Personal Identification Number. The last four digits of your Social Security or Tax I.D. Number have been assigned as your initial PIN. The first time you access your accounts you will be required to change your PIN to any other four-digit number.

The opening menu allows you to access the accounts Information and funds transfer menu, rate and product information, and system instructions.

The account information and funds transfer menu gives you access to checking, savings, loan or time deposit accounts, as well as the ability to transfer funds.

The checking and savings menus provide access to your account balance, previous account activity, your last deposit date and amount, specific check information and interest information.

The loan account menu gives access to your account balance, payment and pay-off information, and interest information.

The time deposit account menu gives access to your time deposit balance, interest payment information, maturity date, and interest information.

Action keys on your telephone key pad are as follows: Eight will return you to the previous menu. Nine will repeat the menu you are in. Zero will transfer you to an operator during regular banking hours.